Privacy Policy

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name, email address, and phone number
• Mailing address
• Insurance-related information necessary to provide quotes and services
• Any other information you choose to provide via our contact form

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide insurance quotes and services
• Respond to your inquiries and fulfill your requests
• Send you relevant information about insurance products and services
• Communicate with you about your policies and account
• Improve our website and services
• Comply with legal and regulatory requirements

3. Text Message (SMS) Communications

If you opt in to receive text messages from Robert Coleman Insurance Services, Inc.:

• You consent to receive text messages regarding your insurance inquiries, quotes, policy updates, and related communications
• Message frequency varies based on your interactions with us
• Message and data rates may apply depending on your mobile carrier plan
• You may opt out at any time by replying STOP to any message
• For help, reply HELP to any message or contact us at robert@robert-coleman.com
• We do not share your phone number or SMS consent information with third parties for marketing purposes
• SMS opt-in data and consent will not be shared with any third parties

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, and other major US carriers. Carriers are not liable for delayed or undelivered messages.

4. Information Sharing and Disclosure

We may share your information in the following situations:

• Insurance Carriers: To obtain quotes and bind coverage on your behalf
• Service Providers: With third-party vendors who assist in operating our website and conducting our business
• Legal Compliance: When required by law, regulation, or legal process
• Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of receiving marketing communications
• Opt out of text message communications by replying STOP
• Request information about our data practices

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: